We would like to thank you for allowing us the privilege of being your dental health provider. Our practice is dedicated to your quality care and is pleased to reserve time exclusively for you. We attempt to schedule appointments that are most convenient for you and that fit your personal schedule.
We respect our patients time and make every effort to remain on schedule. Some visits are more complicated that initially anticipated, and emergencies may arise that could delay us. If we are significantly delayed, every effort will be made to notify you beforehand so you may choose to come later or reschedule. If you are going to be late, we ask that you please notify us. If you are significantly delayed, your scheduled treatment may be modified or you may be asked to reschedule your appointment.
We strive to create a schedule that most efficiently provides for the dental needs of all the patients we serve. Because we reserve time exclusively for each patient, we ask that you make every effort not to change your reserved dental appointment. If you find that you cannot keep your scheduled appointment, we require a 48 hours notification. This allows your reserved time to be made available for other patients. To notify us of any change, please call our office during business hours or leave a message on our answering machine, which is time and date stamped for your convenience.
We understand that there are unforeseen circumstances that cause reserved appointments to be missed without 24 hours notice; we certainly want to make provisions for this within our policy. In order to make this provision, as well as to maintain the most efficient schedule for our new patients, our Appointment Policy is as follows:
- One broken appointment (without 48-hour notification) is allowed per patient within a 12-month period
- Subsequent broken appointments are charged $50 per hour
- Three or more broken appointment will prevent you from receiving a pre-set appointment and you will be notified as appointments become available